
Blogs
Explore the Crest Data blog for the best insights on AI, MLOps, and observability. Learn how cloud-native strategies drive sustainable enterprise growth.

Modern Security Observability: Why Grafana Data Source Plugins Matter for Observability and Auditing
Nisarg ShahHow Google's agentic AI redefined first-pass investigation, and what it means for the modern SOC.

From Alert Queue to Attack Narrative: Inside the Google SecOps Triage and Investigation Agent
Priyank ShahHow Google's agentic AI redefined first-pass investigation, and what it means for the modern SOC.

Part III – Your AI Agents Are Running Blind: Seeing Inside Agentic Workflows on ServiceNow
Dhaval BhimaniLearn how AI agent observability on ServiceNow uses execution traces, quality metrics, and behavioral analytics to monitor, govern, and improve agentic workflows

Part II – Who Approved That Agent? Pre-Execution Governance for AI Agents on ServiceNow
Dhaval BhimaniExplore how enterprise ServiceNow implementation services can govern AI agents with instruction analysis, recursive permission checks, and policy gates before deployment.

Observability Maturity Guide: From Telemetry to Business Outcomes
Aditya KhetanA vendor-neutral guide for turning telemetry into reliable services, stronger engineering practices, and better digital experiences.

Part I – From Rules to Reasoning: How AI Agents Actually Work on ServiceNow
Dhaval BhimaniDiscover how AI agents on ServiceNow move beyond rules-based automation to reason, evaluate evidence, make decisions, and resolve enterprise support cases.

SOC Services FAQ: 10 Questions on Building an AI-Powered SOC in 2026
Crest DataExplore 10 essential questions about building an AI-powered SOC in 2026, from AI-driven threat detection and automation to security operations, response, and enterprise readiness.

Beyond CI/CD: How DevOps Automation Becomes Autonomous Platform Engineering
Jay PatelTraditional CI/CD pipelines are no longer enough for today's complex cloud environments. Learn how DevOps automation is evolving into autonomous platform engineering through AI, GitOps, Kubernetes, intelligent observability, and self-service platforms. Discover how modern DevOps automation services help enterprises reduce operational complexity, improve reliability, and build scalable engineering platforms for the future.

The 5-Step SOAR Migration Framework: Modernize Your Security Automation the Right Way
Crest DataA practical 5-step SOAR migration framework, inventory, classify, sequence, rebuild, and validate, to modernize security automation without losing value.











