Dynatrace Observability Solutions
Dynatrace
Delivering AI-Enabled Dynatrace Services for Enterprise Observability
Recognized Observability Expertise
100+ Dynatrace Implementations
From emerging startups to Fortune 500 enterprises
AI-Driven Migration Engine
Up to 60% time & cost savings on platform transitions
Deep Technical Proficiency
Across all 8 Gartner Magic Quadrant observability leaders
Overview
Reimagine AI-drivenFull-stack Observabilitywith Dynatrace
End-to-end Dynatrace Solutions spanning implementation, migration, integrations, and managed services.
In today’s fast-moving digital landscape, achieving true full-stack observability is critical to maintaining application performance, reliability, and security. Crest Data partners with you to deliver a tailored, consultative Dynatrace approach, aligned to your business and technical goals, so every layer of your environment, from infrastructure and applications to digital experience and security, is fully monitored, correlated, and optimized.
With a proven track record of delivering complex Dynatrace implementations for some of the world’s largest enterprises, Crest Data reduces operational complexity, accelerates issue resolution, and gains actionable insights at scale, empowering your teams to focus on innovation and growth.
Why Crest Data
Expertise, automation, and enterprise-scale delivery in every Dynatrace engagement
Proven expertise with 100+ implementations
- 100+ Dynatrace implementations delivered
- For a variety of customers ranging from emerging startups to Fortune 500 companies
AI-driven Migration Engine
- Up to 60% time and cost savings
- Automating large-scale transitions during platform modernization
Integration Expertise
- 5000+ enterprise integrations built
- Across 300+ vendor technologies
Enterprise-class Managed Observability Services
- Built for zero-downtime operations
- Continuous platform optimization
Deep Technical Proficiency
- Across all eight observability leaders in the Gartner Magic Quadrant
- Ensuring best-fit solutions aligned to enterprise needs
Observability Migration Assessment
- 2-day complimentary assessment
- Data-driven migration roadmap
- Delivered by observability specialists
Dynatrace by the Numbers
Scale that backs every Dynatrace engagement
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Implementations Delivered
0
Dashboards & Alerts Migrated
0
Faster Migration to Dynatrace
0
Up to Time & Cost Savings
Our Dynatrace Offerings
End-to-end Dynatrace services across the observability lifecycle
From implementation and migration through integration development and enterprise managed services — a complete set of Dynatrace services delivered by specialized teams.
Implementations
- Service Level Governance: Defining and implementing the right SLIs to successfully drive your critical SLOs
- Observability Maturity: Establishing clear strategies to transition your operations to proactive, data-driven observability
- Business Alignment: Integrating crucial business metrics and aligning your entire observability framework with DevOps best practices
Migrations
- Automates up to 90% of dashboard and alert conversions, reducing timelines by 60%
- Expert consultants with multi-platform expertise deliver end-to-end migrations faster and more efficiently
- Accurately transitions various observability workflows to Dynatrace, minimizing disruption
- Automation combined with expert resources shortens project timelines and minimizes overlapping spend
- Migrations at least 60% more cost-effective than internal or generalist approaches
Integrations
- Custom agents that collect and transform real-time data to simplify analysis and correlation (e.g. Open Telemetry (OTel), CNCF standards)
- Custom analytics using Dynatrace dashboards and anomalies for operational purposes
Managed Services
- Driving adoption
- Data onboarding
- Access control
- Fine-tuning
- Implementing financial governance through monitoring and chargeback models
Case Study · Observability Migration · Dynatrace
Migrating 3,000+ Dashboards to Dynatrace 47% Faster
120→64Man-Days of Effort
70/30AI-to-Expert Model
Testimonials
What Our Clients Say
As enterprises move away from traditional log management tools, having a migration path that is fast, scalable, and future-ready is critical. Through our collaboration with Crest Data, customers gain actionable insights that help streamline operations at scale. Dynatrace delivers true full-stack observability, and this partnership enables organizations to modernize with confidence.
Steve McMahon
Chief Customer Officer, Dynatrace
Latest Updates
Insights from our Dynatrace practice
Fresh perspectives from our engineers and real-world wins from customer engagements — see how we're helping enterprises get more from Dynatrace.
Blog
Observability Maturity Guide: From Telemetry to Business Outcomes
Explore an enterprise observability maturity model to assess telemetry practices, improve engineering outcomes, and turn observability into measurable business value.
Read More
Case Study
Accelerating a Splunk to Dynatrace Migration for a Leading Financial Services Leader
Learn how Crest Data delivered an AI-driven migration to Dynatrace, modernizing enterprise observability by migrating 3,000+ dashboards and alerts 47% faster with automation.
Read More
Blog
The Future of Enterprise Observability: From Monitoring to Predictive Intelligence
Enterprise Observability strengthens audit readiness, security monitoring, compliance with observability services, integrations, and SIEM insights.
Read More
Case Study
Accelerating a Dynatrace Migration for a Leading Insurance Company
Discover how an automated Dynatrace migration converted 800+ dashboards and 400+ alerts, cutting transition effort in half while maintaining 100% parity.
Read More
PR
Dynatrace and Crest Data Partner to Accelerate Migrations from Traditional Observability Solutions
The Dynatrace observability migration partnership with Crest Data helps enterprises accelerate migrations from traditional observability tools.
Read More
Blog
Why Modern Enterprises Need Unified Observability to Stay Secure and Audit-Ready
Unified Observability supports observability services, audit readiness, security monitoring, and compliance with integrated logs, and SIEM insights.
Read More
Case Study
Accelerating a Splunk-to-Dynatrace Migration with ServiceNow Integration for a Global Management Consulting Firm
See how Crest Data accelerated a Splunk to Dynatrace migration, delivering 400 alerts, 100 dashboard panels, and ServiceNow integration in four weeks.
Read MoreFAQs
Dynatrace Solutions FAQs
Answers to common questions about implementing, migrating, and getting more value from Dynatrace with Crest Data.
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Deploying Dynatrace is only the beginning. The real challenge is configuring the platform to provide meaningful visibility across applications, infrastructure, cloud services, and business-critical systems.
Crest Data helps organizations accelerate adoption through implementation, onboarding, dashboard design, alerting strategies, and operational best practices. Our goal is to help teams realize value quickly and build an observability foundation that supports long-term growth.
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Yes. Crest Data helps organizations modernize and consolidate observability platforms by migrating from legacy monitoring and APM tools to Dynatrace. Our team supports assessment, migration planning, dashboard and alert migration, operational transition, and platform optimization to help organizations reduce tool sprawl and accelerate value from Dynatrace.
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Modern enterprises need visibility across applications, cloud services, infrastructure, containers, and user-facing systems.
Crest Data helps organizations build a unified observability strategy with Dynatrace by connecting these environments into a single operational view. This helps teams identify issues faster, improve service reliability, and gain better visibility across complex technology ecosystems.
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Dynatrace provides powerful observability capabilities, but getting meaningful operational outcomes requires the right monitoring strategy and platform configuration.
Crest Data helps organizations improve incident detection through intelligent alerting, service mapping, dependency visibility, and observability best practices. By leveraging Dynatrace's full-stack visibility, teams can identify root causes faster, reduce troubleshooting time, and improve operational response across complex environments.
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Many organizations deploy Dynatrace but only use a fraction of its AI-driven capabilities.
Crest Data helps teams operationalize AI-driven observability by improving anomaly detection, event correlation, root-cause analysis, and operational workflows. This helps reduce manual investigation efforts, surface actionable insights faster, and improve operational efficiency across cloud and distributed systems.
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Crest Data combines deep expertise in observability, cloud operations, SRE, automation, and enterprise platform engineering. Beyond implementation, we help organizations build mature observability practices, improve platform adoption, optimize operational workflows, and drive measurable reliability improvements across the business.
Our focus is not just on deploying Dynatrace, but on helping organizations get lasting operational value from it.
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Migration timelines depend on environment complexity, monitored applications, integrations, dashboards, and business requirements. Crest Data's proprietary AI-driven migration engine helps automate key migration activities, reducing migration efforts from months or weeks to days in many scenarios while minimizing risk and operational disruption.
Let's Talk
Ready to accelerate your Dynatrace journey?
Talk to our Dynatrace specialists about implementation, migration, integrations, and enterprise managed services — and get a roadmap built around measurable business outcomes.
Sumeet Mathur
Advisor
A distinguished technology leader with deep expertise in enterprise software and product engineering, he serves on Crest Data’s Board of Advisors. Sumeet is Managing Director of ServiceNow’s India Technology Centre and Senior Vice President of Engineering for the Core Business Workflows portfolio, overseeing products across HR, Finance & Supply Chain, Workplace, Health & Safety, Legal, and Contract Lifecycle Management. Previously, he held senior leadership roles at Broadcom, Cisco, and CA Technologies, scaling teams behind multi-billion-dollar product portfolios. He holds a degree in Computer Science and serves as Chair of the Telangana Regional Council at NASSCOM.
David Willis
Advisor
A strategic business, security, and technology leader with over 25 years of experience across telecommunications, financial services, and software industry verticals, he serves on Crest Data’s Board of Advisors. He currently serves as Vice President and Head of Technology Integrations, Technology Alliances at Netskope, driving strategic security and IT integrations at scale and advancing Netskope Cloud Exchange, recognized as a 2021 CRN Top 10 Cloud Security Tool. Previously, he held leadership roles at AT&T, Riverbed, and Palo Alto Networks, building strategic partner ecosystems and enterprise security programs. A former U.S. Navy Surface Warfare Officer, he actively advises and mentors several technology and consumer services companies.
Aditya Khetan
Director, WW Technical Support
Aditya Khetan is a Director of Technical Support with over 12 years of experience leading 24×7 global product support operations and customer success initiatives. He has built and scaled high‑performing teams, driving data‑informed improvements in NPS, CSAT, and operational efficiency while managing complex escalations. A Splunk Core Certified Consultant and Architect, Aditya has delivered enterprise solutions for global clients and partners closely with senior leadership to align support strategy with business goals.
Rajeev Goyal
Director, Business Development
Brings extensive sales, business development, and consulting expertise to Crest Data, where he drives strategic growth and builds high‑value enterprise relationships across ServiceNow and IT solutions. With a strong background in strategic alliances and solution‑led sales, he focuses on expanding market presence and partnership ecosystems. Rajeev has a proven track record of engaging C‑suite stakeholders, shaping go‑to‑market strategies, and accelerating revenue in competitive technology markets. His leadership blends commercial acumen with deep industry insight.
Mike Saurbaugh
Director, Security Ecosystem and Solutions, US South East
Bringing over 20 years of experience in information technology and cybersecurity. He has held senior leadership roles across strategic alliances, technical operations, and information security, including positions at VMRay, Cofense, and financial services firms. A long-time faculty member at IANS Research and owner of First Security Alliance, LLC, he has advised hundreds of clients, authored professional publications, and spoken at numerous security conferences. He holds CISSP, CISM, CRISC certifications and an MS in Information Assurance from Walsh College.
Jeet Thakkar
Director, WW Technical Sales
Jeet has over a decade of experience across Security Engineering, Implementations, and Operations. As Director of Business Development at Crest Data Systems, he leads the Tech Sales organization, driving growth, solution positioning, and strategic customer engagement. Previously, Jeet led Managed Services teams and delivered more than 100 Professional Services engagements, specializing in deploying, optimizing, and migrating enterprise security platforms such as SIEM, XDR, and UEBA. His blend of technical expertise and consultative sales leadership enables strong customer relationships and measurable business outcomes.
Damion Desai
Senior Director, US West Sales
Damion Desai leads West Coast North American sales for Crest Data, based out of San Jose. With over 25 years of experience in enterprise technology sales spanning semiconductors, optics, manufacturing and software services Damion partners closely with our engineering teams to deliver AI-driven cybersecurity solutions to some of the largest technology companies in Silicon Valley. He is a past winner of the Intel Achievement Award and holds a Computer Science degree from The University of Southern California.
Neha Mashruwala
Director, Marketing
Neha Mashruwala is a highly organized and results-oriented marketing strategist with nearly two decades of experience in driving business growth through strategic marketing initiatives.
Known for aligning marketing strategy with business objectives, Neha brings deep expertise across brand strategy, demand gen and lead gen, product marketing, thought leadership, and end-to-end digital marketing. With a strong understanding of enterprise technology, AI-led marketing, creative storytelling, and data-driven execution, she accelerates go-to-market success with a customer-first mindset.
Mili Khamar
Company Secretary and Compliance Officer
A Fellow Member of the Institute of Company Secretaries of India (ICSI), she brings over 10 years of experience in corporate governance, secretarial practice, corporate restructuring and transaction advisory, fund raising including IPOs, and capital market transactions. With strong legal acumen, she advises the Board of Directors, ensures compliance with applicable legal and regulatory frameworks, and oversees governance systems across the organization, thereby supporting Crest Data’s commitment to transparency, accountability, and responsible business conduct.
Gaytri Khandelwal
VP of Sales
Gaytri brings over 25 years of experience driving revenue growth and customer success across global enterprises. She has led large-scale GTM initiatives, including managing over $100 mn Hi-Tech portfolio as Vice President of Sales at Genpact, and held senior sales leadership roles across leading enterprise technology organizations such as Cisco and Salesforce. An IIT Delhi engineering gold medalist, Gaytri blends technical depth with strategic sales leadership to build trusted C-suite relationships and drive sustained, long-term growth.
Rishi Divate
Director, Business Development, US West
Rishi leads strategic partnerships with observability vendors, including AWS, Datadog, and Dynatrace. He brings over 20 years of experience building products, partnerships, and driving customer success across the observability, security, and application infrastructure domains. Most recently, Rishi led product management and customer success teams at PromptQL and Sumo Logic, supporting thousands of customers from Fortune 500 enterprises to emerging startups. He lives in Sacramento, CA with his family and enjoys the outdoors.
Colwin Fernandes
VP, Engineering
Bringing over 15 years of experience in cloud and DevOps engineering, he leads technology strategy and execution across product development and deployment at Crest Data. He has expertise in Kubernetes, containers, and multi-cloud architectures, building platforms for performance and scale. Prior to Crest Data, he co-founded and served as CTO of a cloud-native technology company recognized as a Great Place to Work. Colwin holds a Bachelor’s in Computer Science and multiple Kubernetes and AWS certifications.
Vance Cochrane
Director, Business Development
As the leader of Business Development and Security Ecosystem at Crest Data, Vance leverages over 25 years of experience in security technology. He previously served as a product manager at Armis, driving technical alliances and integrations, and at Nozomi Networks, where he managed protocols and hardware. Vance holds CISSP and CCSP certifications and a Bachelor’s in Physics and a Master’s in Computer Science from Rochester Institute of Technology. He holds a patent in photoprint digitizing scanner technology. Combining his deep technical expertise with strategic leadership he is deeply involved with customers and ISVs to build innovative Cybersecurity solutions.
Kushal Shah
Director, IT
With over a decade of experience in IT leadership, he oversees enterprise IT infrastructure, cloud operations, and cybersecurity at Crest Data. He leads a cross-functional IT organization, driving secure, scalable, and resilient systems while enabling key security certifications including ISO 27001, SOC 2, GDPR, and BIA. With deep expertise across AWS, Azure, GCP, and AI-driven security tools, he focuses on strengthening endpoint security, managing inhouse data centers, optimizing cloud costs, and ensuring reliable, well-governed IT operations across the organization.
Devanshi Raichura
Director, HR
An HR leader deeply committed to people and culture, Devanshi brings over a decade of experience across diverse industries. As Director, HR at Crest Data, she drives culture-first people practices and builds high-impact HR teams aligned with business outcomes across India and the US teams. Known for her sharp insight, empathy, and storytelling-driven influence, she blends strategy with human connection. Outside of work, she cherishes time with her little one, enjoys playing cricket, and loves reading to him.
Nirav Thakkar
Chief Financial Officer
With more than 25 years of leadership experience in finance, he oversees financial strategy and operations across domestic and international business units. He leads enterprise-wide financial governance, compliance, and growth planning. With deep expertise across finance, taxation, legal operations, procurement, and revenue assurance, he has helped build and scale businesses, including a technology startup in video analytics. Nirav holds an M.Com, CA, a Diploma in Foreign Exchange Risk Management, and is a D&B Certified IFRS Professional.
Neha Shah
Co-founder and Chief Techology Officer
With over 25 years of global experience across technology leadership, large-scale product engineering, and operational excellence. She defines and drives Crest Data’s engineering vision and execution across data and AI foundation for security, observability, automation, and cloud domains. Prior to Crest Data, Neha held senior engineering leadership roles at Cisco and other organizations. She has received several engineering awards including Cisco’s Pioneer award and holds a patent in networking security.
Neha holds a bachelor’s engineering degree in Computer Engineering from Gujarat University and a Master’s degree in Computer Networking from North Carolina State University.
Malhar Shah
Co-founder and Chief Executive Officer
Malhar defines the vision and drives a customer-first, agile, and empowering culture rooted in equality and continuous learning. With over 25 years of enterprise technology leadership, Malhar drives strategic growth in data and AI, security, DevOps, and cloud spaces while fostering innovation and team excellence at Crest Data. His strategic leadership positions Crest Data as an AI-first product engineering and technology solutions provider that accelerates clients’ success in a rapidly evolving technology landscape.
Prior to founding Crest, Malhar held leadership roles in product management at Cisco’s Insieme Business Unit (acquired by Cisco in 2013) and Nuova Business Unit (acquired by Cisco in 2008) where he led the growth of Cisco’s Data Center Switching business from inception to an annualized revenue of over $1.5 bn.
Malhar holds a bachelor’s engineering degree in Civil Engineering from Gujarat University and a Master’s degree in Computer Networking from North Carolina State University.