Effortlessly Transition from New Relic to Datadog

New Relic is a cloud observability platform that provides application performance monitoring (APM), infrastructure monitoring, log management, browser monitoring, and synthetic monitoring — all within a unified telemetry data platform. It uses NRQL (New Relic Query Language) for data exploration and offers flexible data ingestion from a wide range of sources.

New Relic is a mature, capable platform used by thousands of engineering and DevOps teams worldwide. When organizations decide to transition their New Relic environment to Datadog — for reasons specific to their team, architecture, or business requirements — Crest Data handles the migration with full fidelity, converting NRQL queries, dashboards, and alert policies into their Datadog equivalents automatically.

New Relic offers a free tier that includes 100GB of free data ingestion per month and one free full-platform user — providing access to the full range of New Relic capabilities at no cost for smaller teams or evaluation purposes. Beyond the free tier, New Relic's pricing is based on data ingestion volume (per GB) and the number of full-platform users, giving teams flexibility to scale their usage as needed.

When evaluating a migration from New Relic to Datadog, understanding both platforms' pricing models relative to your specific data volumes and team size is an important step. Crest Data includes a cost modelling exercise as part of every migration scoping engagement to help you make a fully informed decision.

The enterprise observability space includes several leading platforms that organizations evaluate when reviewing their monitoring strategy — including New Relic, Datadog, Dynatrace, Splunk Observability Cloud, and Elastic. Each platform has distinct capabilities, deployment models, and pricing structures suited to different organizational needs and infrastructure profiles.

Crest Data holds deep expertise across all of these platforms and has delivered migrations between multiple platform combinations. Our platform-agnostic approach means we help you execute your chosen migration with confidence — whatever destination platform your team has selected. We do not advocate for any single vendor; our focus is entirely on the quality and completeness of your migration.

Yes — Crest Data's migration platform automates the conversion of New Relic dashboards and NRQL queries into Datadog equivalents. The platform maps New Relic's visualization types (line charts, bar charts, tables, billboards) to their corresponding Datadog counterparts, and translates NRQL query logic into Datadog's query syntax — including filters, aggregations, and faceting.

Alert policies and notification channels are also migrated, preserving your existing monitoring configuration throughout the transition. A detailed migration report is generated for every engagement, highlighting conversion success rates and flagging any assets that require manual review by our engineering team.

Crest Data's New Relic to Datadog migration follows a structured five-phase process:

1. Assessment — We inventory your New Relic environment, cataloguing all dashboards, alert policies, NRQL queries, and data sources.

2. Mapping — Each New Relic component is mapped to its Datadog equivalent, with complex items identified for specialist review.

3. Automated Conversion — Our migration engine converts dashboards, queries, and alerts in bulk, minimising manual effort from your team.

4. Validation — Converted assets are tested side-by-side with the source environment to verify accuracy and completeness.

5. Go-Live — We support the cutover with a parallel-run period to ensure full continuity before decommissioning the New Relic environment.

The entire process typically takes 3 to 6 weeks depending on environment complexity. Contact us to book a free scoping call.